EdTech Magazine explores technology and education issues that IT leaders and educators face when they're evaluating and implementing a solution for K-12 and Higher Ed.

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News

Publisher
edtechmagazine.com > k12 > article > 2026 > 09 > agentic-ai-k12-it-help-desk-support

How Agentic AI Can Supplement K–12 IT Help Desks

1+ week, 2+ day ago   (462+ words) Tom Ashley is an education strategist for CDW Education. A former K–12 CTO, he holds a master’s degree in curriculum, technology and education reform. The reality of K–12 IT teams is that most are very small — and, as a result, stretched…...

Publisher
edtechmagazine.com > higher > article > 2026 > 08 > aws-program-gives-college-students-access-ai-and-cloud-resources

AWS Program Gives College Students Access to AI and Cloud Resources

1+ week, 6+ day ago   (383+ words) Learn how AI is helping IT teams manage risk and improve resilience. Amy McIntosh is the managing editor of EdTech: Focus on Higher Education. Amazon Web Services recently announced the launch of Student Rewards, offering free educational and certification opportunities…...

Publisher
edtechmagazine.com > k12 > article > 2026 > 08 > intentional-professional-development-supports-technology-investments

Intentional Professional Development Supports Technology Investments

2+ week, 5+ day ago   (450+ words) Janice Mertes is the CDW state-level ambassador serving state departments and K–12 education. The CoSN 2026 Driving K–12 Innovation Report emphasizes the importance of professional development as a critical component of building up leaders in school settings: “When schools invest in their…...